PRIVACY POLICY
Effective Date:09/09/2026

1. Who We Are

My Global Tour Guide is an independent trip-planning service. We design personalised travel guides based on your chosen destinations, interests, and preferences.

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We are:

• Not a travel agent, and we do not book flights, hotels, or transport.

• Not affiliated with any government or official travel authority

• Not responsible for changes made by third parties (venues, attractions, transport providers) after your guide is delivered

• We provide extra content for your vacation in a clear and interactive manner, travel tips and, in your own language

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2. Information We Collect

• Contact details: name, email address

• Trip preferences: language, trip duration, mode of travel, accommodation preference, destinations, places of interest, activities and interests you select while building your journey

• Payment information: we do not store your card details — all payments are processed securely by Stripe, a PCI-DSS compliant payment processor

• Technical information: IP address and browser data, collected automatically via our website host, Wix.

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3. How We Use Your Information

• Building your personalised trip guide

• Processing payment

• Providing customer support

• Improving our website and service

• Preventing fraud or misuse

• With your consent (or where legally permitted), will inform you about other travel-related services  — you can opt out at any time

• ​We do not sell your personal data.

• We use Stripe to process payments securely. We do not store your card details.

• Our website is hosted by Wix, which may process technical information required to operate, secure and analyse the website.

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4. Legal Basis for Processing (UK GDPR)

• Contractual necessity — to prepare and deliver your guide

• Legitimate interest — fraud prevention, service improvement

• Consent — for optional marketing communications

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5. Data Storage & Retention
We retain your information only as long as necessary to deliver your guide and provide support. Payment records are held by Stripe; we do not store card details.

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6. Cookies & Tracking
Our website, hosted on Wix, uses cookies for functionality, analytics, and improving user experience. You can manage cookies through your browser settings.

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7. Your Rights
You have the right to access, correct, delete, or request a copy of your data, and to object to or withdraw consent for certain processing. Contact info@myglobaltourguide.com to exercise these rights.

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8. Children's Data
Our service is not directed at children. We do not knowingly collect data from minors without appropriate adult consent.

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9. International Data Transfers

Some of our service providers (e.g., Stripe, Wix) may process data outside the UK/EEA under appropriate safeguards.

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10. Security
We use encrypted data transmission, restricted access, and secure hosting. 

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11. Policy Updates

We may update this policy from time to time; changes will be posted here with a new effective date.

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12. Contact
info@myglobaltourguide.com